Merlin Entertainments

Presentation Host

Location (Country-County-City) UK-West Midlands-BIRMINGHAM
Job Locations UK-West Midlands-BIRMINGHAM
ID
2026-14275
Employment Type
Guaranteed Hours (MGH)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
LEGOLAND Discovery Centre Birmingham

What you'll bring to the team

 
 
LDC offer letter logo
 
 
 
 

Presentation Host

Location: LEGOLAND® Discovery Centre Birmingham, B1 2AA

Contract Type: Seasonal

 

 

We are recruiting for Presentation Host to join our AWESOME Cleaning Operations Team! Join the colourful, brick‑tastic world of LEGOLAND Discovery Centre Birmingham: the ultimate indoor LEGO® playground packed with rides, soft play, MINILAND, and creative LEGO‑themed experiences for families of all ages. We’re looking for an energetic and dedicated Presentation Host to help keep our attraction sparkling, safe, and welcoming for every guest who steps through our doors.

 

 

As a Presentation Host, you will be central to maintaining the exceptional cleanliness and presentation standards that make LEGOLAND Discovery Centre Birmingham such an exciting and immersive experience. You will ensure all toilet facilities are operational, clean, well‑stocked, and ready for the day, completing hourly checks to meet required standards. You’ll keep cleaning materials organised and notify management of any stock requirements in good time.

 

 

You will maintain fresh and hygienic baby‑changing areas, ensure the entrance and all areas within your remit remain litter‑free, and follow all attraction cleaning schedules and procedures. Adhering to COSHH guidelines and wearing the correct PPE is essential, ensuring all work is completed safely in compliance with health and safety procedures and legislation.

 

 

Alongside maintaining high presentation standards, you’ll help uphold LEGOLAND Discovery Centres’ commitment to excellent customer care by engaging politely with guests, helping with queries, and responding to guest feedback in a friendly, solution‑focused manner. You will promote high cleanliness standards to enhance our guest KPIs, communicate any health and safety concerns promptly, and maintain a clean uniform and name badge to represent the attraction professionally and as an ambassador for our iconic brand.

 
 
 
 
 
This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. 
 
Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career. 
 
 

Qualifications & Experience

  • Strong communication skills and confidence interacting with guests of all ages!
  • Experience working in cleaning or presentation roles within public or large‑venue environments is essential
  • A keen eye for detail and a passion for high cleanliness and hygiene standards
  • Understanding of COSHH guidelines and commitment to safe working practices is advantageous

 

 

Benefits

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. 
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. 
 
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. 
 
Thank you for sharing our global commitment to Children’s Rights. 
 
Just imagine building your dream career.   Then make it real. Join the LEGO® team today. 
 
 
Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group. 

 

 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. 

 

 

Posted Salary Range

GBP £12.71/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.